We have listed some of the most commonly asked questions we get on a daily basis in order to rapidly answer questions you may have about The Selling wizard. If you do not find the answer you are looking for or simply wish to ask a question Please contact us (E-mail / Telephone)

 

  1. Can I sell more than one item at a time?

            Yes!  by all means we encourage it!

   2. Will you list my item if I only have just one? / is there a minimum number of items I must bring in to sell

           We are here to assist you in selling your item, there is no minimum number of items required.

   3. Do I have to give out my name and home address?

Your right to privacy is very secure with with The Selling Wizard, we do require your personal details for in store use, such as name, address,   phone number etc.  your personal information is order to contact you during the sale should a question arise we can not answer regarding your item and to send your payment once the sale concludes. Your personal information is not given out to buyers, sellers or ever seen on the web!

   4. Will I get telephone calls or e-mail from the people looking at my items?

No! The Selling Wizard will handle all correspondence with any potential buyer.

   5. Can I sell my item for a set price?

YES! we offer a plan where you set the starting price and your item can not sell for less that that ...however it can sell for more! (click here for more info)

   6. How long do you list my item for sale on eBay?

Typically, we use a seven day auction to maximize bidding interest. We are, however, able to do auctions as short as 1 day for items with time constraints (i.e. tickets for sporting events, concerts etc.).

  7. How does the selling Wizard make money?

Like any retailer, The Selling Wizard makes a commission on the items we sell. This fee is used to cover the costs of photographing, listing, payment collection, customer service,  packing & shipping, eBay selling fees, payment processing fees (Pay Pal, Credit card, etc.) not to mention we have to pay our rent, lights, telephone, heat, taxes and employees . Once your item sells, The Selling Wizard deducts our all-inclusive commission and sends you a check. (commission info)

  8. What if I do not know what my item is worth?

We do offer an independent product  research evaluation for a fee. This is not an appraisal of your item, but a current market analysis of like / similar items selling on eBay. This evaluation is only to help you in determining what your item may bring if you were to list it at the present time based on past and present sales on eBay.

  9. Do I need a computer?

 No, The selling Wizard was created to "do the work for you"

 10. Can I view my listing on the internet?

Yes, We can supply your eBay item number if requested so you can monitor the sale if desired.

 11. My Item is sold!  How do I get my money?

Once your item sells and is delivered to the new owner we issue payment to you in the form a check from The Selling Wizard, Payment may be picked up in person or mailed to your address on file. 

 12. What if my items sells but the buyer does not pay for it?

This can happen from time to time on eBay, The Selling Wizard will make every effort to contact the winning bidder to resolve the situation, if still there is no response the Selling wizard will  file a non-payment complaint with eBay (many times this takes care of the situation), if still no response we can, if there was more than one bidder offer the item to the back-up bidder or we can re-list the item for sale

13. Can an organization I belong to use your services to raise funds?

Yes, We offer a funding raising campaign to assist most local organizations (click here for info)

14. I own a local business can I sell items with you?

Yes, We encourage our local businesses to check out our business offering (click here for info)

15. Why does The Selling Wizard recommend that auctions start at $1 versus a set amount?

In our experience, selecting a $1.00 starting price ( The wizards Wand, no prepay required) alerts bidders your item is going to sell and usually results in a higher final sale price, simply because there will be more people watching, more people watching,  means added bidders. Although we will strive for the highest sale price, there may be times your item sells for less than you may think it's worth The Selling Wizard is legally required to accept the highest bid for your item; we cannot return it to you.   Alternatively you may set starting price using The Crystal Ball Service ($15.00 prepay required; this amount will be credited to your account if your item sells) using this option your item cannot sell for less then you want, but may be less likely to get a bid. If you are unsure which of our services best fits your needs we will be happy to assist you.

16. My item isn't on your list. Can I still sell it?

Our list of items is by no way complete it is simply provided for ideas on items you may have to sell. Please give us a call as our staff will be happy to answer any questions on your item.  (items we do not list)